Basic FAQs

If you have questions about your order or need further assistance, our customer service team will be happy to help.

Can I cancel my order?

You can request cancellation before your order is dispatched. Once shipped, orders cannot be cancelled.

Can I change my address after placing an order?

Address changes can only be made before dispatch. Please contact us as soon as possible.

What if I receive the wrong item?

Contact us within 7 days with your order number and clear photos. Our team will assist you in resolving the issue.

What if my size is unavailable for exchange?

You may choose another product, wait for a restock, or receive store credit depending on the situation.

How do I contact support?

You can contact us through:

• Email: support@cayrowear.com
• WhatsApp/Call: +92 313 2334622
• Instagram/Facebook: Send us a direct message on our social media pages.